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Fit Bunny · Activewear

From the first outfit to the next order.

Fit Bunny extends its activewear identity into a mobile app with welcome and second-order incentives.

Bulgaria & EuropeMobile commerceBeyondCart Flows
Explore the Flows
THE MOBILE EXPERIENCE
Fit Bunny mobile app - Lead with the collectionFit Bunny mobile app - Find a style quickly
Fit Bunny
A closer look at the result51%

of app customers reordered

Among customers who placed an app order, 51% made at least two orders during the measured period. Repeat orders may be placed through either channel.

Meet the brand

Fit Bunny

Fit Bunny offers activewear that spans workouts and everyday dressing. Collections, colors and coordinated pieces are central to the brand’s product discovery experience.

The opportunity

A better connection with customers.

The app needed to be a place customers would choose to revisit. That meant connecting a strong visual storefront with incentives that recognized whether a customer was new or had already purchased.

Designed around the customer

A brand experience.
A shopping habit.

BeyondCart Flows in practice

The right next step,
automatically.

From a customer action to a relevant follow-up: these journeys show how Fit Bunny uses behavior to shape its mobile communication.

01

Customer journey

Make the second order a distinct moment

  1. TRIGGER

    Order created

  2. STEP 1

    Generate a personal 5% code for the next purchase

  3. OUTCOME

    Send the follow-up notification

A personal offer for the next order

A 5% code gives customers a clear reason to consider their next purchase after checkout.

02

Customer journey

Give new users an introduction

  1. TRIGGER

    New app user

  2. STEP 1

    Generate a 10% welcome code

  3. STEP 2

    Send the offer

  4. OUTCOME

    Follow up if no order

A dedicated welcome journey

A separate welcome offer introduces the app to new shoppers, while the post-purchase Flow supports the next visit.

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Understanding the results

Results reflect activity measured at the time of writing. A journey is one run of an automation; the same customer can enter more than once. Order goals, notification taps and app reopens measure different actions. They do not establish that a message caused a purchase.

Your next chapter

Turn your store into
a place customers return to.

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