Welcome, cart, first-order, second-order and inactivity journeys recorded at the time of writing.
5,200+
app installs
Since the March 2026 launch at the time of writing.
12,000+
automated journeys
Flow executions at the time of writing; not unique customers.
Meet the brand
Lulu Liquor Cakes
Lulu Liquor Cakes creates liquor-infused cake jars for gifting, celebrations and everyday treats. Its mobile experience carries the brand’s vivid product photography into a shopping journey built around flavor discovery and bundles.
The opportunity
A better connection with customers.
Different customers need different next steps: a first-time visitor may need an introduction, while someone who has already ordered needs a reason to return. A single broadcast cannot address both moments well.
Designed around the customer
A brand experience. A shopping habit.
01
Flavor comes first
Colorful storefront photography makes the assortment immediately recognizable.
02
Build a personal bundle
A dedicated bundle journey brings product selection and the next step together on mobile.
03
Details worth exploring
Large product imagery and straightforward purchase controls support discovery without losing the path to checkout.
BeyondCart Flows in practice
The right next step, automatically.
From a customer action to a relevant follow-up: these journeys show how Lulu Liquor Cakes uses behavior to shape its mobile communication.
01
Customer journey
Welcome and first purchase
TRIGGER
New app user
STEP 1
Generate a personal promo code
STEP 2
Send the welcome offer
OUTCOME
Follow up if no order is placed
↗
Personal offers, delivered automatically
The welcome Flow creates an individual code and follows up when the first purchase has not yet happened.
02
Customer journey
Build on the first and second orders
TRIGGER
First or second order created
STEP 1
Send the relevant post-purchase message
STEP 2
Wait 3 days
OUTCOME
Send the next-order nudge
↗
Two distinct post-purchase journeys
The first-order and second-order paths use the customer’s purchase milestone rather than treating every customer alike.
03
Customer journey
Reconnect after 14 days
TRIGGER
No app activity for 14 days
STEP 1
Send the win-back message
OUTCOME
Track an app reopen
↗
1.4% of win-back journeys led to an app reopen
50 app-reopen goals across 3,459 journeys. App reopens measure engagement, separately from purchases.
Results reflect activity measured at the time of writing. A journey is one run of an automation; the same customer can enter more than once. Order goals, notification taps and app reopens measure different actions. They do not establish that a message caused a purchase.
Each lifecycle Flow follows a different stage of the customer relationship. Audiences may overlap between journeys.