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Fishing Point · Fishing & outdoor

From the right lure to the next visit.

Fishing Point brings specialist discovery, a multi-step cart Flow and win-back messaging into one mobile channel.

BulgariaMobile commerceBeyondCart Flows
Explore the Flows
THE MOBILE EXPERIENCE
Fishing Point mobile app - A recognizable fishing destinationFishing Point mobile app - Browse by fishing method
Fishing Point
A closer look at the result4.2%

of win-back journeys led to an app reopen

30 app-reopen goals across 706 journeys. App reopens measure engagement, separately from purchases.

Meet the brand

Fishing Point

Fishing Point offers rods, reels, lures and accessories for a variety of fishing styles. Its app organizes the catalog around the way anglers search, including product type and fishing method.

The opportunity

A better connection with customers.

Specialist purchases often involve comparison and planning. Fishing Point needed an experience that made finding the right equipment easier and supported follow-up after a shopper left a basket unfinished.

Designed around the customer

A brand experience.
A shopping habit.

BeyondCart Flows in practice

The right next step,
automatically.

From a customer action to a relevant follow-up: these journeys show how Fishing Point uses behavior to shape its mobile communication.

01

Customer journey

A three-step cart journey

  1. TRIGGER

    Product added to cart

  2. STEP 1

    Check for an incomplete purchase

  3. STEP 2

    Send up to 3 eligible reminders

  4. STEP 3

    Generate a personal offer within the sequence

  5. OUTCOME

    Track the order goal

4.4% notification tap rate

37 taps across 848 sent reminders. This measures engagement with the message, not the share of customers who purchased.

02

Customer journey

Reconnect after ten days

  1. TRIGGER

    No app activity for 10 days

  2. STEP 1

    Send the win-back message

  3. OUTCOME

    Track an app reopen

4.2% of win-back journeys led to an app reopen

30 app-reopen goals across 706 journeys. App reopens measure engagement, separately from purchases.

Explore customer engagement with BeyondCart →

Understanding the results

Results reflect activity measured at the time of writing. A journey is one run of an automation; the same customer can enter more than once. Order goals, notification taps and app reopens measure different actions. They do not establish that a message caused a purchase.

Gamification in practice

A daily reward for returning anglers.

Fishing Point introduced a daily prize wheel inside its app, creating a recurring opportunity for shoppers to discover an offer.

2.6×

as many app orders during the wheel campaign

The May - September 2026 campaign covered 130 days, with a modest order volume. Compared with the immediately preceding period of equal length. Campaigns also included other marketing activity; this comparison does not isolate the effect of the game.

1.5×

the purchase rate among identified players

17.2% of identified players ordered within seven days, compared with 11.4% of identified, active non-playing app users. Purchases include any channel; this does not establish causation.

41%

of players played on multiple days

Repeat participation during the campaign, measured by app device.

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