← All customer stories

GoCampy · Camping & outdoor

A specialist outdoor store, ready for mobile.

GoCampy pairs a refreshed mobile catalog with relevant browse and inactivity follow-ups.

BulgariaMobile commerceBeyondCart Flows
Explore the Flows
THE MOBILE EXPERIENCE
GoCampy mobile app - A storefront built around travelGoCampy mobile app - Specialist categories with room to grow
GoCampy
A closer look at the result35%

of app customers reordered

Among customers who placed an app order, 35% made at least two orders during the measured period. Repeat orders may be placed through either channel.

Meet the brand

GoCampy

GoCampy supplies equipment for campers, caravans, vans and outdoor living. Its range includes furniture, electrical equipment, cooking products and travel essentials, each with different discovery needs.

The opportunity

A better connection with customers.

Following a storefront redesign, the app needed to bring the refreshed visual direction and a growing technical catalog together. Customers needed a useful route into their particular outdoor setup.

Designed around the customer

A brand experience.
A shopping habit.

BeyondCart Flows in practice

The right next step,
automatically.

From a customer action to a relevant follow-up: these journeys show how GoCampy uses behavior to shape its mobile communication.

01

Customer journey

Give equipment research a follow-up

  1. TRIGGER

    Product viewed

  2. STEP 1

    Wait 1 day

  3. STEP 2

    Check for an order

  4. OUTCOME

    Send a reminder if eligible

5.3% notification tap rate

13 taps across 246 product-interest notifications. Taps show engagement with the reminder, not completed purchases.

02

Customer journey

Reconnect after fifteen days

  1. TRIGGER

    No app activity for 15 days

  2. STEP 1

    Send the win-back message

  3. OUTCOME

    Track an app reopen

5.4% of win-back journeys led to an app reopen

9 app-reopen goals across 167 journeys. App reopens measure engagement, separately from purchases.

Explore customer engagement with BeyondCart →

Understanding the results

Results reflect activity measured at the time of writing. A journey is one run of an automation; the same customer can enter more than once. Order goals, notification taps and app reopens measure different actions. They do not establish that a message caused a purchase.

Your next chapter

Turn your store into
a place customers return to.

Explore BeyondCart for your brand ↗