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Pizza Pro · Food & delivery

A familiar menu, one tap closer.

Pizza Pro brings menu discovery, repeat ordering and behavior-based reminders into a dedicated mobile app.

BulgariaMobile commerceBeyondCart Flows
Explore the Flows
THE MOBILE EXPERIENCE
Pizza Pro mobile app - A menu with appetite appealPizza Pro mobile app - Easy routes into a meal
Pizza Pro
A closer look at the result2,800+

orders placed in the app

Recorded since the February 2025 launch, at the time of writing.

Meet the brand

Pizza Pro

Pizza Pro’s mobile experience puts pizzas, meal combinations, desserts and drinks in a branded destination. Clear menu categories and generous food photography keep the next meal easy to explore.

The opportunity

A better connection with customers.

Food ordering is often a repeat habit. The opportunity was to give returning customers an accessible mobile destination and follow up when a product view or basket did not become an order.

Designed around the customer

A brand experience.
A shopping habit.

BeyondCart Flows in practice

The right next step,
automatically.

From a customer action to a relevant follow-up: these journeys show how Pizza Pro uses behavior to shape its mobile communication.

01

Customer journey

Follow up on an unfinished basket

  1. TRIGGER

    Product added to cart

  2. STEP 1

    Apply the configured wait and order check

  3. OUTCOME

    Send a cart reminder if eligible

3.6% notification tap rate

Notification taps as a share of reminders sent. The cart reminder gives customers a direct route back to an unfinished order.

02

Customer journey

Continue a menu visit

  1. TRIGGER

    Product viewed

  2. STEP 1

    Wait 1 hour

  3. STEP 2

    Check for an order

  4. OUTCOME

    Send a reminder if no order

2.2% notification tap rate

Notification taps as a share of reminders sent. The product reminder helps customers pick up where they left off in the menu.

Explore customer engagement with BeyondCart →

Understanding the results

Results reflect activity measured at the time of writing. A journey is one run of an automation; the same customer can enter more than once. Order goals, notification taps and app reopens measure different actions. They do not establish that a message caused a purchase.

Your next chapter

Turn your store into
a place customers return to.

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