88 app-reopen goals across 1,606 journeys. App reopens measure engagement, separately from purchases.
Meet the brand
Marioletka
Marioletka supplies ingredients, fragrance materials, packaging and tools for cosmetics, candles and creative projects. Both professionals and enthusiasts need clear routes through that specialized assortment.
The opportunity
A better connection with customers.
A large catalog can be valuable and difficult to navigate at the same time. The app needed to make materials discoverable and keep unfinished product research connected to a future visit.
Designed around the customer
A brand experience. A shopping habit.
01
Find the right material
The storefront groups specialist categories into recognizable entry points.
02
Depth without losing direction
Nested categories preserve the catalog’s breadth while helping shoppers narrow their search.
03
A product-led detail view
Photography, quantity and variants help shoppers make precise material choices.
BeyondCart Flows in practice
The right next step, automatically.
From a customer action to a relevant follow-up: these journeys show how Marioletka uses behavior to shape its mobile communication.
01
Customer journey
Return to an unfinished project basket
TRIGGER
Product added to cart
STEP 1
Apply the configured wait and order check
OUTCOME
Send a reminder if no order
↗
1.4% notification tap rate
45 taps across 3,316 sent reminders. This measures engagement with the message, not the share of customers who purchased.
02
Customer journey
Reconnect with makers
TRIGGER
Customer becomes inactive
STEP 1
Send the win-back message
OUTCOME
Track an app reopen
↗
5.5% of win-back journeys led to an app reopen
88 app-reopen goals across 1,606 journeys. App reopens measure engagement, separately from purchases.
Results reflect activity measured at the time of writing. A journey is one run of an automation; the same customer can enter more than once. Order goals, notification taps and app reopens measure different actions. They do not establish that a message caused a purchase.