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Food & Baverage
Redefining the Coffee Shopping Experience with BeyondCart Integration
Challenges
Before launching their mobile app, Baristo Coffee struggled with low mobile conversion rates and limited customer engagement. The existing mobile website didn’t offer a seamless shopping experience, making it difficult to convert visitors into buyers. Manual operations for promotions and customer communication were time-consuming and hindered scalability. Moreover, the lack of a direct, personalized communication channel affected customer retention, preventing Baristo from cultivating long-term loyalty. These challenges highlighted the need for a mobile app to streamline operations, and drive conversions.
- Low mobile conversion rates
- Limited customer engagement
- Difficulty promoting premium products
- Lack of personalized marketing channels
- Need for stream-lined online shopping experience
- Retention issues
“BeyondCart gave us the tools to design an app that our customers love using..”
— Founder of Baristo Coffee
Solution
BeyondCart helped develop the Baristo Coffee mobile app, addressing these challenges with the following solutions:
Intuitive UX Design: The app’s clean layout and easy navigation helped users find products quickly. Categories like coffee beans, machines, and accessories made browsing a breeze.
Push Notifications:Â Personalized notifications alerted users about new arrivals, exclusive offers, and seasonal promotions, keeping them engaged.
Exclusive App Offers:Â Customers enjoyed app-only discounts and promotional codes, boosting user downloads and driving more sales.
Social Media & Email Campaigns:Â Targeted posts, ads, and emails encouraged app downloads and shared app-exclusive promotions.
Promotions for Early Adopters:Â A limited-time discount of 15% for app users encouraged quick downloads during the launch phase.
After launching the Baristo Coffee mobile app, customers quickly shifted from the website to the app for their shopping. The app’s ease of use, simple navigation, and personalized shopping features made it the go-to platform. With benefits like faster checkout, exclusive offers, and targeted notifications, more customers began to prefer the app, leading to increased engagement and improved retention rates.
ResultsÂ
With BeyondCart’s help, Baristo Coffee successfully transitioned to a mobile-first approach, improving customer satisfaction and expanding its market reach. The mobile app enhanced the overall shopping experience and continues to drive growth for the brand.
30% Increase in Repeat Purchases: Targeted push notifications and personalized offers boosted customer retention.
23% Increase in Mobile Conversions: More users began shopping through the app, thanks to its convenience and exclusive deals.
5,000+ Downloads in Six Months: The app quickly became a popular platform, increasing both customer engagement and sales.
Download the latest version of Baristo Coffee Mobile App
App Store
Google Play